Very welcoming staff, personal hand-written note in the room. The room is spacious, good-looking and fully well-equipped, nice view from the balcony. The breakfast was fantastic - large variety, very fresh and beautifully arranged. The location was also very convenient for the purpose of our stay.
Crystal Palace Hotel
Bucharest, Romania
Crystal Palace Hotel
Welcome to the exquisite Crystal Palace Hotel, a premier 4-star accommodation nestled in the vibrant heart of Romania's capital.
Welcome to the exquisite Crystal Palace Hotel, a premier 4-star accommodation nestled in the vibrant heart of Romania’s capital. Situated at Cpt.Av.Alex Serbanescu 18-20 in Sector 1, this distinguished establishment stands as a beacon of elegance and comfort in Bucharest’s upscale northern district. With an impressive rating of 9 out of 10 from satisfied guests, Crystal Palace Hotel has established itself as one of the city’s most exceptional hospitality venues, consistently exceeding expectations through its commitment to excellence and attention to detail.
The hotel’s strategic location in Sector 1 places guests in one of Bucharest’s most prestigious neighborhoods, known for its tree-lined boulevards, diplomatic missions, and proximity to key business areas. Just a short distance from Băneasa Shopping City and the picturesque Herăstrău Park (now known as King Michael I Park), guests can enjoy both commercial conveniences and natural beauty within easy reach. The Henri Coandă International Airport is approximately 15 minutes away by car, making the Crystal Palace Hotel an ideal choice for both business travelers and tourists seeking convenient access to transportation while maintaining a serene atmosphere away from the immediate hustle of downtown. The hotel’s address on Captain Aviation Alexandru Șerbănescu Street reflects the area’s modern development and upscale character, providing a perfect base for exploring the multifaceted charms of Romania’s largest city.
Behind the elegant façade of Crystal Palace Hotel lies a world of sophisticated comfort and attentive service that has earned its outstanding 9/10 rating from delighted guests. The thoughtfully designed rooms and suites offer a harmonious blend of contemporary amenities and classic refinement, creating spaces where travelers can truly relax and rejuvenate. The hotel’s dining options showcase the rich flavors of Romanian cuisine alongside international favorites, prepared with finesse by skilled chefs using fresh, local ingredients. For business travelers, the hotel provides well-equipped meeting facilities with modern technology and professional support services, ensuring productive gatherings in an inspiring environment. The Crystal Palace Hotel experience is further enhanced by wellness amenities that may include fitness facilities and relaxation options, allowing guests to maintain their wellbeing routines while away from home. Throughout the property, the attentive and multilingual staff embodies Romanian hospitality at its finest, offering personalized assistance to ensure each guest’s stay is nothing short of exceptional. Whether visiting Bucharest for business or leisure, Crystal Palace Hotel stands as a distinguished choice that promises a memorable sojourn in Romania’s dynamic capital city, combining accessibility, comfort, and sophisticated charm in perfect measure.
Rooms & Suites
Choose from 6 room types
| Room | Type | Beds | Price |
|---|---|---|---|
| Executive Queen Room | 2 adults, 1 child | 1 large double bed | |
| Junior Suite | 2 adults, 1 child | 1 sofa bed, 1 large double bed | |
| Executive Suite | 2 adults, 2 children | 1 sofa bed, 1 large double bed | |
| Standard Queen Room | 2 adults | 1 large double bed | |
| Executive Twin Room | 2 adults | 2 single beds | |
| Standard Twin Room | 2 adults | 2 single beds |
Executive Queen Room
2 adults, 1 child 1 large double bedJunior Suite
2 adults, 1 child 1 sofa bed, 1 large double bedExecutive Suite
2 adults, 2 children 1 sofa bed, 1 large double bedStandard Queen Room
2 adults 1 large double bedExecutive Twin Room
2 adults 2 single bedsStandard Twin Room
2 adults 2 single bedsAmenities & Facilities
Bedroom
1- Wardrobe or closet
General
16- Shuttle service
- Grocery deliveries
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Shuttle service
- Grocery deliveries
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Packed lunches
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Airport shuttle
- Non-smoking rooms
- Iron
- Room service
Kitchen
3- Coffee machine
- Tumble dryer
- Electric kettle
Parking
2- Electric vehicle charging station
- Accessible parking
Bathroom
8- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Outdoors
2- Outdoor furniture
- Terrace
Wellness
6- Fitness/spa locker rooms
- Personal trainer
- Fitness
- Steam room
- Fitness centre
- Fitness/spa locker rooms
- Personal trainer
- Fitness
- Steam room
- Fitness centre
- Sauna
Activities
1- Cycling
Living Area
2- Seating Area
- Desk
Food & Drink
8- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Languages spoken
6- German
- English
- Spanish
- French
- Italian
- German
- English
- Spanish
- French
- Italian
- Romanian
Cleaning services
4- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security
4- Fire extinguishers
- Smoke alarms
- 24-hour security
- Safety deposit box
Media & Technology
4- Flat-screen TV
- Cable channels
- Telephone
- TV
Reception services
4- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities
3- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Great for your stay
10- Parking
- Restaurant
- Private bathroom
- Air conditioning
- Free WiFi
- Parking
- Restaurant
- Private bathroom
- Air conditioning
- Free WiFi
- Free parking
- Fitness centre
- Family rooms
- Flat-screen TV
- Room service
Location & Surroundings
House Rules
Pets
- Pets are not allowed.
Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in
- From 14:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out
- Until 12:00
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
What Our Guests Say
I had a wonderful stay at Crystal Palace Hotel! The hotel was comfortable, with all the amenities needed for a relaxing visit. Its location is excellent—close to the city center with direct buses, and just steps away from a shopping mall, atm and pharmacy. Everything you might need is conveniently nearby, making it easy to enjoy the area. Highly recommended for anyone looking for comfort and convenience.
The staff were extremely helpful and friendly, the buffet was wonderful and the hotel was very nice. An excellent price for the quality I highly recommend it!
Everything
Amazing experience, great hotel, lovely staff, I even got a bottle of wine and a welcome note.
Thanks again!!
Everything was excellent. The service was at very high level. The rooms were clean and comfortable. The location was very good.
Everything was excellent. The service was at very high level. The rooms were clean and comfortable. The location was very good.
The breakfast was great. Like it had everything I could possibly wish for: avocado, honeycomb, rice pudding, yogurt parfait, etc.
The room was clean and spacious. The mini fridge was well-supplied.
I liked the professionalism of the staff ( I received a bottle of wine with a handwritten message from the hotel) the cleanliness, the quality of food, the comfy bed (I slept 10 hours!), it is a great hotel.
Amazing service
Amazing staff
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